Ready for the Guinness Challenge?

In addition to NCRA’s National Speed and Realtime contests, this year’s Conference & Expo will also serve as host to a Guinness Challenge to see if the current world record speed of 360 words per minute at a 97.23 percent accuracy rate can be broken. Learn more

Frequently Asked Questions

when and where

What are the official dates of the 2021 NCRA Conference & Expo?

The NCRA Conference & Expo begins Thursday, July 29, and ends Sunday, Aug. 1, 2021.

Where is the venue for the event?

Planet Hollywood Resort & Casino Las Vegas
3667 Las Vegas Boulevard South
Las Vegas, NV 89109
Book your stay




What health and safety precautions are NCRA and the hotel taking due to COVID-19?

In accordance with state and local rules, regulations, and guidelines, as well as any guidelines put in places by Ceasars Entertainment Corporation, the Planet Hollywood Resort & Casino has put in place many health and safety protocols, which can be viewed here, to keep guests safe.

In addition, NCRA will require all attendees to follow a code of conduct agreement. These guidelines will be implemented to provide as safe an environment as possible when meeting in person.

What guidelines are in place for the use of face coverings?

Starting June 1
Clark County Commission revised the mitigation plan on May 18 to align the face covering section with the new CDC guidance on masks. The new CDC guidance on masks recommends that those who are not vaccinated continue wearing masks and following social distancing and other precautions until fully vaccinated. The guidance allows fully vaccinated people to stop wearing face coverings in crowds and in many indoor locations. Masks still must be worn in hospitals and healthcare facilities and on planes, buses, trains, and other forms of public transportation traveling into, within, or out of the United States, and in transportation hubs such as airports and stations. More guidance about masks is on the CDC’s website at

What if I have special needs or dietary requests?

Please email with a description of your dietary or special requests, so NCRA can make an effort to accommodate your request.

What is the dress code for the event?

We want you to be comfortable so you can enjoy your Conference experience. Therefore, business casual attire is strongly encouraged. We suggest bringing a sweater or jacket as sometimes the Conference meeting room temperatures can fluctuate.

Is there free WiFi in the hotel?

As part of the resort fee added to your daily room rate, complimentary Wi-Fi is available to guests staying in the hotel throughout the property. Your connection will enable you to check email and general web browsing but will not have sufficient bandwidth to support streaming or larger downloads.

Is there a mobile app for this event?

Yes. The NCRA Event Mobile App is the perfect companion to stay connected with NCRA events. Information about accessing the event on the mobile app will be provided closer to the event date.

What forms of payment do you accept?

NCRA accepts AMEX, MasterCard, Visa, and Discover cards. To pay by credit card, select the "Check Out" button. You also have the option to pay via check or purchase order.

If I am unable to attend the 2021 NCRA Conference & Expo, can I receive a refund for my registration fee?

We are unable to provide refunds for no-shows. However, you can transfer your registration to another member of your organization if you are unable to attend the Conference.

Cancellation policy

Please send all cancellation requests to

  • Cancellations requested between April 15 and June 27, 2021, will incur a $25 processing fee.
  • Cancellations requested between June 28 and July 21, 2021, will incur a fee of 50 percent of the registration fee.
  • NCRA will not be able to issue any refunds after July 21, 2021.

What happens if the 2021 NCRA Conference & Expo is cancelled due to COVID-19?

At this time, we plan on holding the 2021 Conference. Should COVID-19 continue, we will reexamine and give you the option to:

  • Transfer your registration payment to the 2021 Conference postponement date or to the 2022 Conference
  • Pay your 2022 membership dues and refund the balance of the registration payment
  • Refund entire registration payment

If you have questions or need clarification, please send us a message at or call us directly at 800-272-6272.



What is the early registration package?

There is a $50 discount for Full Registration only until May 31.

What if I have already registered and want to add or delete a session?

Call 800-272-6272 or email, and we can help you with adding or deleting a session. After one change, an administrative fee of $30 will be included. NOTE: No registration changes can be made after July 8, 2021. Changes can be made on-site for an additional fee.

If I have a full registration, can I attend the Teachers Workshop?

Yes, you can attend the Teachers Workshop with a full registration.

Can I get a ticket to see the Premier Session with Mrs. Fields?

The Premier Session with Keynote is included in all registration packages except for the Saturday/Sunday package where you can purchase a ticket for $50. You cannot purchase an à la carte ticket.

I am opting for the full registration, but I do not want to attend the social events. Can I take those off and reduce the registration fee?

Yes, you can attend workshops without purchasing a full registration. If registering online, on the “Select Main Registration” page, choose option #6, and choose additional Conference opportunities.

If I only want to attend the concurrent sessions without the social events, do I need to register for the full package?

Yes, you would have to register for a full package, or you can opt for a one-day registration for either Friday or Saturday/Sunday.

Can I go to the Expo Hall without a registration?

Yes, it is possible to visit the Expo Hall without a registration. Each exhibitor has passes to allow non-registered attendees access to the Expo Hall, and you can contact the exhibitor in advance to schedule a meeting.

Do you have a payment plan for attending the 2021 NCRA Conference & Expo?

Unfortunately, we do not have a payment plan for attending Conference.

Can I get a discount on registration for the Conference if I am a student?

NCRA offers a considerable discount for student registrations. NCRA Conference & Expo full registration is $650; student registration is $175. Along with NCRA’s subsidies for students, many NCRA members support students with individual sponsorship donations upon registration, which enables NCRA to provide the discounted rate of $175.

Is there a sponsorship program for student registrations?

NCRA members have the opportunity to support the students by including an additional donation with their Conference registration. These sponsorship dollars go toward the cost of the student registration that enables us to provide a discounted rate of $175.

May I transfer my 2021 NCRA Conference & Expo registration?

Yes. Transfers of staff registrations within the same client and partner organizations are welcome. If you need to substitute one registrant for another, please email with any transfer requests in advance of the Conference.




What are the benefits for booking at the hotel?

Attendees are encouraged to stay at the Planet Hollywood Resort & Casino to help support NCRA by keeping rates for events reasonable for everyone. Staying at the host hotel puts you in the middle of the action. Among the benefits for attendees are free continental breakfasts on Friday and Saturday for attendees registered at the resort; being only an elevator ride away from the Expo Hall, sessions, and networking sessions; and being able to nip back to your room for a sweater, some more business cards, or a quick nap.

Will NCRA call or email you regarding hotel reservations?

No, be aware of hotel pirates who solicit NCRA members by emailing and/or calling NCRA event attendees and falsely claiming to have important information about NCRA events. Many of these come-ons ask people to call a 1-800 number. These companies have no affiliation with NCRA; please beware of these housing reservation solicitors.

What are the additional taxes for one night in a standard room?

The taxes are approximately 13.38 percent per room per night. There is also a daily resort fee of $35 per room per night. The resort fee includes:

  • Unlimited local phone calls (no long distance or international calls)
  • Two (2) guest admissions per day to the fitness center (does not include the use of the spa)
  • In-room internet access includes two (2) devices per room per day (property-wide and inter-property roaming available at that property for an additional fee)

Does Planet Hollywood Resort & Casino require a deposit for the reservation?

Yes, if a reservation is guaranteed to a credit card, the first night's guest room rate and tax charge, per guest room, will be billed immediately to the cardholder's account. The hotel allows individual cancellations without penalty up to seventy-two (72) hours prior to the attendees' scheduled arrival date. The hotel will charge the individual attendee one (1) night's guaranteed guest room rate plus tax for cancellation within seventy-two (72) hours of the scheduled arrival date or failure of the individual to check in on the scheduled arrival date. Any remaining nights of a "no-show" reservation will be canceled. It is policy to require a credit card or cash deposit for incidental charges.



Workshops and auxiliary events

Can an NCRA retired member participate in the National Speed Contest?

Yes, NCRA retired members who want to sign up and participate in the National Speed Contest may do so.

Who can participate in Realtime and Speed Contests, and do we receive CEUs?

According to NCRA Realtime contest rules 1. Any member in good standing of NCRA who holds the Registered Merit Reporter, Registered Diplomate Reporter, or an NCRA realtime certification is eligible. 2. The contest will consist of two five-minute dictations, a Literary component at 200 wpm, and a Two-Voice component at 225 wpm. The Literary shall consist of a solid matter dictation of unspecified topic.




When will my credits show on my transcript?

CEUs will post to your transcript approximately two to three weeks after the Conference.

If I attend the Captioning Boot Camp Workshop, will I earn CEUs?

Yes, you will receive 0.3 CEU for attending the Captioning Boot Camp Workshop.

How many CEUs can I earn for attending the 2021 NCRA Conference & Expo?

You can earn up to 1.2 CEUs.
Friday – 0.5 CEU
Saturday – 0.4 CEU
Sunday – 0.3 CEU
Total 1.2 CEU

You can also earn an additional 0.7 CEU for attending the Vendor Training Workshops.



Have more questions?