Frequently Asked Questions


when and where

What are the official dates of the 2022 NCRA Conference & Expo?

The NCRA Conference & Expo begins Thursday, July 21, and ends Sunday, July 24, 2022.

Where is the venue for the event?

Hyatt Regency Orlando
9801 International Drive
Orlando, Florida, 32819



Health and Safety

The safety and well-being of NCRA attendees and staff is always our top priority. You can review hotel safety protocols and the Hyatt’s Global Care & Cleanliness Commitment policies here. NCRA will follow in accordance with state and local rules and regulations as well as any guidelines put in place by the state of Florida and the CDC.




Is there free WiFi in the hotel?

Free WiFi is available in the lobby area, meeting rooms, and guest rooms.

What is the early registration package?

There is a $25 discount for the Full Registration package only until May 15, 2022.

What are the benefits for booking at the NCRA Conference & Expo host hotel?

Registered attendees staying at the Hyatt Regency Orlando get access to great amenities, a discounted NCRA group hotel rate, free continental breakfast on Friday and Saturday, proximity to all Conference events, and the knowledge that they are helping NCRA keep rates for events reasonable for everyone.

Does the Hyatt Regency Orlando require a deposit for the reservation?

No deposit is required but we have the following cancellation policy in place:

  • $75.00 fee: For reservations canceled between 45-31 days prior to the date of your arrival.
  • Fee of one night room rate plus tax: For reservations canceled within 30 days of your arrival date.

What are the additional taxes for one night in a standard room?

The taxes and fees are approximately an additional 14 percent per room per night. The resort fee of $30 per day is waived if you book under the NCRA block using the NCRA hotel link.

Can I purchase a ticket to see the Premier Session with Jim Davidson?

The Premier Session with Keynote is included in all registration packages except for the Saturday/Sunday package. It can be added to this package for an additional $50. You cannot purchase an ala carte ticket.

What if I have already registered and want to add or delete a session?

Call 800-272-6272 or email and we can help you with adding or deleting a session. After one change an administrative fee of $30 will be included. NOTE: No registration changes can be made after June 24, 2022. Changes can be made on-site for an additional fee.

If I have a full registration, can I attend the Teachers Workshop?

Yes, you can attend the Teachers Workshop with a Full Registration.

Do you have a payment plan for attending the 2022 NCRA Conference & Expo?

Unfortunately, we do not have a payment plan for attending the Conference.

Can I get a discount on registration for the Conference if I am a student?

NCRA offers a considerable discount for Student Registrations. NCRA Conference & Expo Full Registration is $675; Student Registration is $250. Along with NCRA’s subsidies for students, many NCRA members support students with individual sponsorship donations upon registration, which enables NCRA to provide the discounted rate of $250.

Is there a sponsorship program for Student Registrations?

NCRA members have the opportunity to support the students by including an additional donation with their Conference registration. These sponsorship dollars go toward the cost of the student registration that enables us to provide a discounted rate of $250. Note: Information on how to sponsor will soon be available on the event registration website.

If I only want to attend the concurrent sessions without the social events, do I need to register for the Full Registration?

Yes, you would have to register for a Full Registration, or you can opt for a Pick Your Day Registration for either Friday or Saturday/Sunday.

May I transfer my 2022 NCRA Conference & Expo registration to a colleague?

Yes. Transfers of staff registrations within the same client and partner organizations are welcome. If you need to substitute one registrant for another, please email with any transfer requests in advance of the Conference.

What forms of payment do you accept?

NCRA accepts AMEX, MasterCard, Visa, and Discover cards. To pay by credit card, select the "Check Out" button. You also have the option to pay via check or purchase order.

If I am unable to attend the 2022 NCRA Conference & Expo, can I receive a refund for my registration fee?

Yes, NCRA has a cancellation policy located on the registration form and website. We are unable to provide refunds for no-shows. However, you can transfer your registration to another member of your organization if you are unable to attend the Conference.

What if I need special accommodations or have dietary restrictions?

Please contact NCRA at no later than June 10, 2022, if you require any special accommodations or dietary restrictions. Information provided will remain confidential. Any requests received after June 10 may not be fulfilled.

What is the dress code for the event?

We want you to be comfortable so you can enjoy your Conference experience. Therefore, business casual attire is strongly encouraged. We suggest bringing a sweater or jacket as sometimes the meeting room temperatures can fluctuate.

Is there a mobile app for this event?

Yes. The NCRA Event Mobile App is the perfect companion to stay connected with NCRA events. Information about accessing the event on the mobile app will be provided by email to all registered attendees. For questions, email



Workshops and auxiliary events

Do I need to bring my machine to Vendor Training Workshops?

Having a machine (or a computer) is not required. If you want to bring a machine to try something, you are welcome to, however anyone who chooses not to bring a machine with them will still get full benefit from the class.

Will the CRI Certification Workshop be offered at the 2022 NCRA Conference & Expo?

No, the CRI orientation and exam will not be offered this year at Conference. Members may check back on the website for future dates.

Can an NCRA retired member participate in the National Speed Contest?

Yes, NCRA retired members who want to sign up and participate in the National Speed Contest may do so.

Who can participate in the Speed Contests and can we get CEUs?

NCRA members in good standing who hold at least the RMR are eligible to participate in the Speed Contest. Contestants write and transcribe three legs, each five minutes in length – 220 wpm literary, 230 wpm legal opinion, and 280 wpm testimony – and qualify for each with an accuracy score of 95 percent or better. The deadline for registering is July 6 or 50 contestants, whichever comes first. Participants will be awarded 0.25 PDC for each leg in which they qualify.




How many CEUs can I earn for attending the 2022 NCRA Conference & Expo?

You can earn up 1.275 CEUs for the Conference. You can also earn an additional 0.7 CEU for attending a Vendor Workshop.

How do I get my Conference CEUs?

After each session, enter the code given by the presenter into the NCRA Event Mobile App. Within 24-48 hours you will receive an email from the NCRA Learning Center. Open the email and click the link to log in to the NCRA Learning Center. From there you will be directed to take a survey, then view and print your certificate for each session attended.

When will my credits show on my transcript?

After you view/print your certificate, your CEUs will automatically post to your transcript.

Will I receive CEU credit for the Premier Session?

Yes, 0.10 CEU will be automatically added to your record if you are registered as a Full, Networking, Speaker, Student, or Friday Only attendee. You do not need to enter a code for CEU credit.

If I attend the Captioning Boot Camp, will I earn CEUs?

Yes, you will receive 0.3 CEU for attending the Captioning Boot Camp.

My question is not here! Who should I contact?

We apologize we could not anticipate your needs. Please email, and we will assist you directly.


Important notices

Cancellation policy

  • Please send all cancellation requests to
  • Cancellations requested between April 15 and May 31, 2022, will incur a $25 processing fee.
  • Cancellations requested between June 1-30, 2022, will incur a fee of 50 percent of the registration fee.
  • NCRA will not be able to issue any refunds after June 30, 2022.
  • What happens if the 2022 NCRA Conference & Expo is canceled due to COVID-19?
    At this time, we plan on holding the 2022 Conference. Should COVID-19 continue, we will reexamine and give you the option to:
    • Transfer your registration payment to the 2022 Conference postponement date or to the 2023 Conference.
    • Pay your 2023 membership dues and refund the balance of the registration payment
    • Refund entire registration payment.

If you have questions or need clarification, please send us a message at or call us directly at 800-272-6272.


Photography and videography disclosure

NCRA takes photographs and videos during its meetings and events for use in all forms of Association media, including the NCRA website and social media sites. NCRA may also share these with the media or state associations for their usage. By participating in this Conference, you agree to such uses.