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There are several common issues that may cause error messages when using the online continuing education submission system.

1. You are using Microsoft Edge to access the NCRA website. Please try using Google Chrome instead.
2. You are entering something other than numbers in decimal format in the hours of activity/education field. This field will only accept numbers in decimal format. A 90-minute activity should be entered as “1.5” (without the quotes.)
3. You are attempting to attach more than one document to your submission. Please combine your documents into one PDF.
4. The file name for the document you are attaching is too long. Please give this file a short name, without spaces or unusual characters.
5. The file you are attaching is too large. The system will accept documents no larger than 5 MB. Please attach a smaller document.

If none of these suggestions resolves the issue for you, please contact continuinged@ncra.org.