Council of Approved Student Education

The Council on Approved Student Education (CASE), part of the National Court Reporters Association, establishes the General Requirements and Minimum Standards (GRMS).

CASE certifies and develops court reporter student training and education programs; maintains and updates the General Requirements and Minimum Standards, and assists in the creation of educational content for events and webinars when needed. The Constitution & Bylaws state that the Council shall consist of at least five members, including at least two Registered Professional Reporters and at least three reporting educators from NCRA-approved programs representing both public and private institutions.

General Requirements and Minimum Standards


Questions to ask a prospective court reporting program

CASE has developed a comprehensive list of questions that a student might want to ask a prospective school.

  1. How long has the school been in existence?
  2. What is the length of the program? What is the average time to reach speeds?
  3. What percentage of students who enroll graduate? What percentage become reporters?
  4. What types of reporting jobs do your graduates get?
  5. If the state has a reporter certification requirement, what is the success rate of the school’s graduates? After how many attempts?
  6. How many hours of live and taped dictation are there per day per quarter/semester?
  7. How often is multi-voice dictation given?
  8. How many days a week will I be expected to attend classes?
  9. What are the class sizes?
  10. How many teachers are employed in the program?
  11. What are the teachers' credentials and/or teaching or reporting experience?
  12. How many court reporting instructors are CRIs (Certified Reporting Instructors)?
  13. Is theory taught using realtime? If not, is realtime training given?
  14. At what point in the curriculum is extensive computer-aided transcription (CAT) training introduced?
  15. What are the school’s graduation requirements?
  16. Does the school have an internship program? Note: All NCRA-approved programs must have an internship program.
  17. Is employment assistance available?
  18. What are the entrance requirements of your institution?
  19. Am I required to purchase or rent a stenotype writer?
  20. What student services are available (e.g., counseling, financial aid, tutoring)?


The Council on Approved Student Education (CASE) complaint procedures

Each institution with an approved program shall publish a procedure for resolving and handling student complaints including provisions for a final written decision.

Complaints must be handled in the following manner:

  1. The student must file the complaint in compliance with the institution’s published grievance procedure.
  2. If the final written decision of the institution is deemed unsatisfactory by the student, then the student must file an NCRA Complaint Form. The NCRA Complaint Form must be accompanied by the final written decision of the institution.
  3. The NCRA Complaint Form will be submitted to CASE for consideration. If it appears that the General Requirements and Minimum Standards have been violated, CASE will discuss the seriousness of the alleged violation and determine whether any further action is necessary or indicated. Repeated complaints may result in a CASE visitation at the institution’s expense.

Download the NCRA Complaint Form .