The Council on Approved Student Education (CASE), part of the National Court Reporters Association, establishes the General Requirements and Minimum Standards (GRMS).
CASE certifies and develops court reporter student training and education programs, maintains and updates the General Requirements and Minimum Standards, and assists in the creation of educational content for events and webinars when needed. The Constitution & Bylaws state that the Council shall consist of at least five members, including at least two Registered Professional Reporters and at least three reporting educators from NCRA-approved court reporting programs representing both public and private institutions.
General Requirements and Minimum Standards
The Council on Approved Student Education (CASE) complaint procedures
Each institution with an approved court reporting program shall publish a procedure for resolving and handling student complaints, including provisions for a final written decision.
Complaints must be handled in the following manner:
- The student must file the complaint in compliance with the institution’s published grievance procedure.
- If the final written decision of the institution is deemed unsatisfactory by the student, then the student must file an NCRA Complaint Form. The NCRA Complaint Form must be accompanied by the final written decision of the institution.
- The NCRA Complaint Form will be submitted to CASE for consideration. If it appears that the General Requirements and Minimum Standards have been violated, CASE will discuss the seriousness of the alleged violation and determine whether any further action is necessary or indicated. Repeated complaints may result in a CASE visitation at the institution’s expense.
Download the NCRA Complaint Form .