Become a sponsor or exhibitor

For sponsorship information download the 2020 NCRA Conference & Expo prospectus to learn more.

Have questions? Contact Jill Landsman at

2020 NCRA Conference & Expo - FAQs




Is there free WiFi in the hotel?

Free WiFi is available in the lobby area and guest rooms. There is also free WiFi in meeting rooms.

What is the early registration package?

There is a $50 discount for Full Registration Only until May 31.

Is there free WiFi in the meeting space?

Free WiFi will be available for attendees in the meeting space. Access information will be provided closer to the event date. 

What are the benefits for booking at the hotel?

Attendees are also encouraged to stay at the Hyatt Regency Orlando. Staying at the host hotel not only gets great amenities for registered attendees (including continental breakfast on Friday and Saturday), but it also helps NCRA keep rates for events reasonable for everyone.

Can I get a ticket to see the Premier Session with Amy Henry?

The Premier Session with Keynote is included in all registration packages except for Saturday/Sunday. If you register for only Saturday/Sunday, you can purchase a ticket for $50. You cannot purchase a ticket a la carte.

What if I have already registered and want to add or delete a session?

Call 800-272-6272 or email, and we can help you with adding or deleting a session. After one change, an administrative fee of $30 will be included. NOTE: No registration changes can be made after July 8, 2020. Changes can be made on site for an additional fee.

If I have a full registration, can I attend the Teachers Workshop?

Yes, you can attend the Teachers Workshop with a full registration.

Do you have a payment plan for attending the 2020 NCRA Conference & Expo?

Unfortunately, we do not have a payment plan for attending Conference.

What are the additional taxes for one night in a standard room?

These taxes are approximately an additional 6.5 percent tax and 26 percent fee per room per night.

Does the Hyatt Regency Orlando require a deposit for the reservation?

No deposit is required when making a reservation, but they do require a credit card to confirm the reservation. Nothing will be charged to the card until the guest arrives for the Conference or if a guest cancels within the hotel's standard cancellation window, which is two days prior to arrival. Attendees can use a different credit card upon arrival to the hotel.

Can I get a discount on registration for the Conference if I am a student?

NCRA offers a considerable discount for student registrations. NCRA Conference & Expo full registration is $685; student registration is $175. Along with NCRA’s subsidies for students, many NCRA members support students with individual sponsorship donations upon registration, which enables NCRA to provide the discounted rate of $175.

Is there a sponsorship program for student registrations?

NCRA members have the opportunity to support the students by including an additional donation with their Conference registration. These sponsorship dollars go toward the cost of the student registration that enables us to provide a discounted rate of $175.

I only want to attend a workshop or vendor training. Can I opt out of the full, networking, and/or daily registration to attend only the workshops and vendor trainings I'm interested in?

Yes, you can attend workshops and vendor trainings without purchasing a registration. If you are registering online, on the “Select Main Registration” page, choose option #6, then choose additional Conference opportunities.

If I only want to attend the concurrent sessions without the social events, do I need to register for the full package?

Yes, you would have to register for a full package, or you can opt for a 1-Day Registration for either Friday or Saturday/Sunday.

May I transfer my 2020 NCRA Conference & Expo registration?

Yes. Transfers of staff registrations within the same client and partner organizations are welcome. If you need to substitute one registrant for another, please email with any transfer requests in advance of the Conference.

What forms of payment do you accept?

NCRA accepts AMEX, MasterCard, Visa, and Discover Cards. To pay by credit card, select the "Check Out" button. You also have the option to pay via check or purchase order.

If I am unable to attend the 2020 NCRA Conference & Expo, can I receive a refund for my registration fee?

Yes, NCRA has a cancellation policy located on the registration form and website. We are unable to provide refunds for no-shows. However, you can transfer your registration to another member of your organization if you are unable to attend the Conference.

What if I have special needs or dietary requests?

Please email us at with a description of your dietary or special requests, so NCRA can make an effort to accommodate your request.

What is the dress code for the event?

We want you to be comfortable so you can enjoy your Conference experience. Therefore, business casual attire is strongly encouraged. We suggest bringing a sweater or jacket for the Conference as sometimes the meeting room temperatures can fluctuate.

Is there a mobile app for this event?

Yes. The NCRA Event Mobile App is the perfect companion to stay connected with NCRA events. Additional information about accessing the event on the mobile app will be provided closer to the event date.



Workshops and auxiliary events


Will the CRI Certification Workshop be offered at the 2020 NCRA Conference & Expo?

No, the CRI orientation and exam will not be offered this year at Conference. Members may check back on the website for future dates.

Can an NCRA retired member participate in the National Speed Contest?

Yes, NCRA retired members who want to sign up and participate in the National Speed Contest may do so.

Who can participate in Realtime and Speed Contests, and can we get CEUs?

Any member in good standing of NCRA who holds the Registered Merit Reporter, Registered Diplomate Reporter, or an NCRA realtime certification is eligible to compete in the Realtime Contest. Members who compete in NCRA's realtime and speed contests will be awarded 0.25 PDC for each leg in which they qualify.





When will my credits show on my transcript?

CEUs will post to your transcript approximately 2-3 weeks after Conference.

If I attend the Captioning Boot Camp or Realtime Testing Boot Camp, will I earn CEUs? ?

Yes, you will receive 0.3 CEU for attending the Captioning Boot Camp or Realtime Testing Boot Camp.

How many CEUs can I earn for attending the 2020 NCRA Conference & Expo?

1.2 CEUs

My question is not here! Who should I contact?

We apologize we could not anticipate your needs. Please email, and we will assist you directly.