Thomas has been a court reporter since 1978 and a captioner since 1989. She holds the nationally recognized professional certifications of Registered Diplomate Reporter (RDR), Certified Realtime Reporter (CRR), and Certified Realtime Captioner (CRC). She is a Fellow of the Academy of Professional Reporters (FAPR).
At the national level, Thomas served for six years on the NCRA Realtime Certification Committee, which developed the Certified CART Provider (CCP) and Certified Broadcast Captioner (CBC) certifications. She was also part of the team that developed the Certified Realtime Captioner (CRC) certification. She also served as a member of the NCRA Captioning Regulation and Captioning Committees. Since 2008, she has been a member of NCRA’s Council of the Academy of Professional Reporters (CAPR), which deals with certification and education issues. Thomas has served for many years on the faculty/training staff of NCRA.
At the state level, Thomas is a former Director and past Secretary of the Georgia Shorthand Reporters Association (GSRA) and former member of the Board of Court Reporting for the State of Georgia. She has also served as a presenter at the national and state level.