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By Michelle Theurer (Brooklyn, NY)

TRAIN Seminar Member Review

Hop on Board NCRA’s TRAIN

Friday, August 10, 7:15-8:45 a.m., by Sarah Nageotte, Regina Berenato-Tell, Ron Cook, Jo Anne Leger, Lisa Knight, and Sue Terry


The first thing I learned in this seminar is that TRAIN stands for “Taking Realtime Awareness & Innovation Nationwide.” It was all about reporters helping reporters. Sarah Nageotte introduced everyone, and then we went from table to table in an informal fashion. We had the privilege of sitting with five experts, discussing five critical issues.                                                                                                              

The key message here was that Realtime is technology, the best technology, one for a stronger future for stenographic reporters nationwide. Realtime writers, we were told, are on the cutting edge, save on transcription time, enjoy enhanced incomes, have protected jobs, and serve the hard -of- hearing and deaf communities.

Table 1 discussed hooking up hardware with Lisa Knight. It covered so much information in such a short period of time. The process that would normally take a day and a half to explain was covered in ten minutes. Wow! We discussed iPads, routers, wireless, Internet streaming, realtime, plugging in, attorneys receiving realtime through a router, Bluetooth, and more. We learned about options such as CaseViewNet, Bridge, etc. Lisa told us that CaseCATalyst works well with CaseViewNet, and Eclipse works well with Bridge. Lisa accommodated everyone at every level.

Table 2 discussed words: huge words, small words, and frequently utilized words. We learned how to incorporate certain words into our questions and answers. What a time saver! We got a great handout on styles of writing strokes that are common starts, like “all right,” “now,” “okay,” etc., and learned to incorporate them into our question banks and/or answer banks. We were given tons of briefs and tool suggestions to use.

Table 3 discussed software tips. There were handouts on litigation support, Live Note, CaseViewNet, and Bridge. Sue Terry told us the difference among the programs, and what’s convenient for attorneys. Sue was extremely knowledgeable and helpful. She told us there are demo files to play around with that even attorneys can understand. I loved the convenient little yellow card with the commands for CaseViewNet and Bridge. I can see an attorney or judge just loving it!

Table 4 discussed other resources: outputs to laptop, realtime feed, etc. Regina Berenato-Tell encouraged us to surround ourselves with people who know their stuff and to learn from them. Regina shared wonderful personal stories of her own experiences. It was great to learn about things I’ve never heard of. She answered our questions and concerns.

Table 5 was run by Ron Cook. (Congratulations on your award!) This table erased my realtime fears! I was so relieved to discover that my issues were common and easily resolved. I love the idea of having a default insert for when the attorneys fire off their names, addresses, etc. There is also a default box into which information from an attorney’s business card can be entered. (God bless you!)

Ron stressed the importance of realtime and our future. He inspired me to push myself to the next level. He was humble and honest and said we are all human and no one is perfect. Thank you, Ron, for helping us with the psychological aspect of our job. Your pointers were awesome! And thank you for helping me overcome my anxiety over having my screen watched. Wow! How did you do it? Nothing is intimidating when you know how to do it. I’m looking forward to selling my realtime jobs. Ron had the best line for us: “Feed the well before you need the water. Happy realtime.”