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BBC voice recognition captioning angers viewers

November 8, 2011

Captioning errors on the BBC’s live shows have been drawing negative attention from consumers and the media. Stories in major media outlets have mocked the network’s “ludicrous” computer-generated captions, which have labeled Labour Party leader Ed Milliband as “Ed Miller Band,” and announced “a moment’s violence” for the Queen Mother. Deaf journalist Charlie Swinbourne made the argument that in order to truly help deaf and hard-of-hearing consumers hold broadcasters accountable, the media should be discussing the accuracy of stenographic captioning over speech recognition.