Join NCRA   |  Store  |  NCRA Online Sourcebook  |  FAQ  |  Resource Center  |  Contact Us

NCRA Webinars

Tuesday, August 30, 2016: 4:00 – 5:30 pm EST (0.15 CEU)

Title: 90 Apps in 90 Minutes

Description: In this fast-paced, high-energy session, learn about the latest and best apps that can help you improve your productivity, organize your day, and provide you with the necessary tools to be a rock star in the field. Including everything from reference apps to just plain stress-relieving fun, this session will give you resources you can start using right away.

Presenters: Sara Wood, MBA, CAE, and Christine Phipps, RPR

Sara L. Wood is the Director of Membership & Marketing at the National Court Reporters Association in Reston, VA, where she manages strategic development for recruitment, retention, and marketing initiatives. A digital media expert, she is a regular speaker for both NCRA and the American Society of Association Executives (ASAE) presenting topics on advanced marketing and integrated recruitment models. In 2015 she earned her Master of Business Administration degree from the Saunders College of Business at Rochester Institute of Technology. In addition to her day job, Sara also volunteers for the ASAE Membership Section Council developing educational content and new models for the association industry.

Christine Phipps, RPR, is a court reporter from North Palm Beach, Fla., with more than 20 years of experience. She owns Phipps Reporting, Inc., in West Palm Beach and is also a licensed court reporter in New Jersey and Tennessee. Christine is on the NCRA Board of Directors and holds the Realtime Systems Administrator certificate.

Register here!


Monday, September 12, 2016: 5:00 – 6:00 pm EST (0.1 CEU)

Title: Podcasting to Promote Your Business

Description: Increasingly, clients and prospects expect vendors like court reporting firms to deliver important news and information using a variety of information channels, including audio and video. If you previously relied on email distribution and print newsletters and magazines, you must now be able to deliver important company news and thought leadership using audio and video podcasts. In this webinar, Steve Lubetkin, CLVS, co-author with Donna Papacosta of The Business of Podcasting: How to Take Your Podcasting Passion from the Personal to the Professional, reviews and explains how to make audio and video podcasts (Internet-distributed audio and video programs) part of your marketing and communications plan.

Key takeaways

  • Why using audio and video are important tools in today’s communications arsenal
  • Software and hardware that works well for podcasting
  • The technical steps involved in creating a podcast
  • The kinds of content that work well for audio and video
  • How to distribute podcasts effectively

Presenter: Steve Lubetkin, CLVS

Steve Lubetkin is managing partner of The Lubetkin Media Companies, an award-winning producer of documentary style radio, TV and other multimedia content distributed over the Internet as podcasts. He has earned the Certified Legal Video Specialist (CLVS) credential from the National Court Reporters Association and is a New Jersey Notary Public.

A seasoned technology futurist, Steve was one of the first journalists to use portable computer technology in the field when he reported on a Grateful Dead rock concert in 1977. He has included an email address on his business card since 1988. He is a senior fellow and advisory board member of the Society for New Communications Research, a global research and education organization dedicated to the advanced study of the latest developments in new and emerging communications tools and technologies such as digital, social media, and mobile, and their effect on business, culture, and society.

A nationally published writer and photojournalist, he is a member of the Online News Association, Radio & Television Digital News Association (RTNDA), National Press Photographers Association, the Society of Professional Journalists, and the Professional Photographers of America. Since 1996, he has written “CompuSchmooze,” a technology column in the Jewish Community Voice of Southern New Jersey (, and since 2014, he has been the New Jersey and Philadelphia editor for, a commercial real estate news website, and a contributing editor to Real Estate Forum, its sister print publication. He is Accredited in Public Relations by the Public Relations Society of America and is a member of PRSA’s prestigious College of Fellows, and currently serves as vice president of digital technology for the Philadelphia chapter of the International Association of Business Communicators. Steve holds an MBA from the University of Phoenix/ONLINE and a BA in Spanish and Philosophy (dual major) from Monmouth College (now Monmouth University), West Long Branch, NJ.

Register here!


Friday, September 16, 2016: 5:00 – 6:00 pm EST (0.1 CEU)

Title: Disability Awareness and Etiquette

Description: More than one out of every five individuals has a disability in the United States. As the baby-boomer population ages, the prevalence of disability will increase. People with disabilities are entitled to the same courtesies you would extend to anyone. Yet, many of us have not had personal experience with disability and/or have not been exposed to a wide variety of types of disabilities and, thus, feel awkward or inadequately prepared to interact or respond appropriately. This session will review common disabilities and discuss courtesies and responses that are applicable in everyday interactions. Individuals will have an opportunity to dialogue about personal experiences and discuss specific situations with the presenter

Presenter:Robin Jones

Robin Jones is the Director of the Great Lakes Disability and Business Technical Assistance Center and an Instructor in the Department of Disability and Human Development at the University of Illinois at Chicago.

The Great Lakes Center is one of 10 Centers established nationally by the Federal Government to provide technical assistance regarding the ADA. The Great Lakes Center serves the States of Illinois, Indiana, Michigan, Minnesota, Ohio and Wisconsin. Services include operation of an 800 number for technical assistance and dissemination of information regarding the ADA through training and direct mail. The Center responds to over 1800 requests for information each month via their 800 number and distributes over 7200 pieces of literature per month describing the requirements of the ADA. Robin has served as director since the Center's inception over 9 years ago. Formerly, she served as founding director of an independent living center in the Chicago area. Prior professional experiences included working as an occupational therapy practitioner as well as a member of the faculty within the School of Occupational Therapy at the University of Illinois at Chicago. She has extensive experiences as a trainer regarding all titles of the ADA for business, government and disability organizations within the Great Lakes Region and beyond. Robin has been actively involved in assisting business and government to meet their obligations under the ADA In addition, she has been actively involved in advocacy efforts on the local, state and national levels in relation to individuals with disabilities and is recognized as a key resource regarding ADA compliance.

Register here!


Thursday, September 22, 2016: 4:00 – 5:00 pm EST (0.1 CEU)

Title: Developing Resiliency: 6 Powerful Strategies to Thrive at Work

Description: During this webcast, Dr. Kevin Nourse and Dr. Lynn Schmidt will introduce the Resiliency Framework, which was developed from extensive research and interviews. The framework consists of six strategies that help people thrive in the face of career challenges. Attend this session to find out which resiliency strategy you need to strengthen to increase your career satisfaction and viability. You will take a brief assessment to determine your resiliency needs, and you will leave with at least one action that you can take immediately to increase your resiliency. By using the six resiliency strategies, you can create a career defined by growth, success, and satisfaction.

Presenters:Kevin Nourse, PhD, PCC and Lynn Schmidt, PhD, ACC

Dr. Nourse is a research-based executive coach with over 20 years of progressive coaching and leadership development experience in both for-profit and governmental organizations. He focuses his practice on building agile and resilient leaders and teams. Kevin has a Ph.D. from Fielding Graduate University where he conducted research on resilience among middle managers during Hurricane Katrina in New Orleans. In addition, he has an MA degree in human resource development, and a BS degree in Information Science. Kevin is on the faculty of the Georgetown University Executive Coaching Certificate program.

Dr. Schmidt has over 20 years of experience as a talent management and organization development leader in large organizations across multiple industries. She has over 15 years of experience as an executive coach. Lynn was formerly a Talent Management Leader at Group Health Cooperative and was responsible for succession management, leadership development, coaching, leader onboarding, and performance management. She is a sought after presenter on topics such as leadership development, succession management, learning scorecards, and coaching. She is the author of several publications including Integrated Talent Management Scorecards. Lynn served as the Director of Sponsorship on the International Coaching Federation Washington State Board of Directors. Lynn has B.S. in Business Administration, an MBA, an M.A. in Human and Organizational Systems, and a Ph.D. in Human and Organizational Systems. She received the Talent Leadership Award at the World HRD Congress in Mumbai, India for her contributions to the field of talent development.

Register here!